In light of the current Coronavirus COVID-19 crisis, we wanted to reassure you that all of the staff at Paragon are here to provide whatever support that we can to keep your business producing efficiently during this difficult time.
Enhanced remote support
In the event of machinery breakdowns, to minimise travel and contact, for both your staff and ours, in the first instance, we are offering real time video assistance to you and your engineers via applications such as WhatsApp, Skype etc.
Please call on 01580 764321 or email us to arrange for an engineer to contact you.
Unless the Government imposes further restrictions, for issues that cannot be resolved by remote support, site visits are still available. If this is the case all necessary hygiene precautions will be taken to protect all involved.
At present we have had no reports from any of our suppliers regarding restriction on supply of spare parts. We will advise further if this situation changes.
For UK Government updates on the Coronavirus COVID -19 situation please click here for more details
Please stay at home when you can can and stay safe during these difficult times
Best regards from all at Paragon Processing Solutions Team